Returns

If you are not satisfied with your purchase, we offer you the possibility to make an exchange or get a coupon(for the purchase amount that you can spend in 60 days ).

Period: 10 calendar days since its delivery.

The shipping costs, which are not by mistake or defective of the goods, shall be borne by the customer.

Shipping charged to the CUSTOMER:

LOLI VELAZ address: c/ montserrat 18 local 08350 arenys de mar, BARCELONA .

We do not accept freight collect shipments.

IPlease send your returns by means of a delivery company would be.

GATITA PRESUMIDA is not responsible for any damage, loss, theft or use of transport .

When we have checked the articles are in perfect condition ,we will exchange or coupon.

Changes can be made for a product of equal or greater value. In the case of a higher value, pay the difference.

In the case where you want the coupon, it will have a validity of 60 days .

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